Usability tests are unique to each individual project. That said, there are some universally valuable questions, and plenty of guides available to help create appropriate questions for your specific test. Here are some general guidelines to follow when creating usability test questions.
- Avoid hypotheticals
- Ask broad questions
- Focus on “how does this work” rather than “do you like“
- Before creating your questions, identify your goals.
- Decide (internally) whether the test will focus on thinking-aloud or probing.
For more tips, visit the User Testing blog post on the subject.